LessChurn Docs

Confirmation Life Cycle

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  1. You customer goes to the delete account screen on your app.
  2. The iFrame is loaded.
  3. We use the customer_id param to look up your customer and show them the detours.
  4. We truncate the detours to only show detours that are appropriate e.g., if your customer is no longer in a free trial, they are not shown the detour for extending their trial (assuming you have that detour set up already).
  5. Your customer selects a detour and clicks the button.
  6. We connect with Stripe or BrainTree and apply any changes to your customer's account (if so configured).
  7. We synchronously call your webhook (if so configured).
  8. We send all emails (if so configured).
  9. We redirect your customer to the Redirect URL.

Did you know we'll do all this for you?

We'll screenshare and walk you through every step! Ask for help.